We want every customer to receive their order safely and on time, and our policy is designed to be fair while protecting against abuse.

• If you do not receive your order within 33 days from the shipping date, you are covered by our 100% money-back guarantee. You may open a ticket after 27 days if your package still has not arrived.

• If you receive a faulty batch of pills (confirmed through multiple verified reports of the same batch issue), we will replace or refund your order.

• If your shipment shows in-transit, delayed, or pending scans, and the courier is still processing it, we cannot issue a refund while the package is moving through the postal system.

• If the courier misroutes or delays the package, this is outside our control and does not qualify for an automatic refund.

Please note:

• Some postal carriers deliver parcels without tracking updates being properly reflected online.

• For this reason, if 35 days or more have passed since the shipping date, we can no longer offer a refund, because delivery may still occur without updated tracking information.

This policy protects both genuine customers and our system from misuse. Refunds will only be issued in accordance with the conditions above; attempts to exploit system delays or tracking issues to obtain free products will not be honored.

Before proceeding, please:

1. Check the most recent delivery status with your local post office or courier.

2. Let us know if your package is overdue. We will investigate on your behalf.

If the postal service confirms the package is officially lost, we will either:

• Re-ship your order free of charge, or

• Issue a refund  according to your preference and the terms above.

REFUNDS WILL BE VIA BTC WALLET ADDRESS ONLY